The hotel has partnered with Save the Kiwi for a conservation initiative. With the help of guests, they can feed and house kiwi as part of this initiative.

By joining the loyalty program, guests can earn and spend loyalty points on all qualifying stays. The level of points, benefits, and privileges are subject to availability and may vary at certain participating hotels.

The hotel offers a variety of rooms and suites, all of which feature smart design, chic decor, floor to ceiling windows for natural light, and modern amenities to ensure a comfortable stay. Guests can choose from spacious rooms, Deluxe rooms with Auckland City views, suites with separate living areas, and open plan living suites with Club Lounge benefits.

Guests can enjoy a unique sensory and human experience at Dans le Noir ?, ranked among the 10 most original restaurants in the world. For a Japanese dining experience, Katsura Japanese Restaurant offers a mix of authenticity and contemporary approach. The Aviary lobby bar is also open for service from 6.00 am daily, offering a range of coffee options in the morning and cocktails in the evening.