The customer service experience when dealing with an exchange was surprisingly quick and efficient. The customer was pleased to receive a credit due to a subsequent price reduction, which exceeded their expectations in terms of service and process.

The staff member at the shoes section did an amazing job at holding down the fort during an extremely busy Christmas Eve rush. They were described as being cool, calm, collected, and making the shopping process easy for customers.

When looking for slip-on walking shoes, the customer had a positive experience at the store. They were met by friendly and knowledgeable staff who helped them find the right size and style. The customer was impressed with the huge stock and discounted price of the shoes.

Despite the store being very busy, the customer service was described as excellent. The staff were helpful, happy, and smiling, creating a positive atmosphere for customers.