The hostel has a welcoming and friendly atmosphere, with helpful staff who make guests feel at home. The majority of guests are described as fairly chilled, creating a relaxed environment.

There are plenty of dining options nearby, including international food courts and various restaurants. The location is convenient, with easy access to bus stops, shops, and attractions like the University of Auckland and War Memorial Park.

The hostel is well-cleaned and maintained, providing a clean and comfortable environment for guests. While there may be some external noise, the hostel itself is described as quiet and safe. The staff are friendly and helpful, ensuring a positive experience for guests.

The rooms are equipped with comfortable beds, curtains for privacy, and night lights. There are power ports near the beds for convenience. Guests have noted that there is enough space for sleeping and storing belongings, creating a cozy and functional living space.